Your business on Google Maps, looked after monthly
I look after your business on Google every month so you show up properly on Google Maps: fresh photos, review replies, the right hours, and help getting more Google reviews from real customers.
Or ring me: 0439 736 189
Free 10-point check. One-page score in your inbox within 1 business day. Yours to keep, whether or not you hire me.
Done this month
Still to fix
From the listing this month
| Calls from the listing | 30 |
|---|---|
| Direction requests | 10 |
| Website clicks | 20 |
Needs you: a yes or no on one reply to a 2-star review.
Picked first
Search "plumber near me" or "café open now" and Google shows a map with three businesses before anything else. You've probably rung one of them yourself.
Listings with old photos, unanswered reviews or the wrong hours get scrolled past. Most owners are flat out with the actual work. That's the bit I do.
What Google says it looks at: relevance, distance and prominence. I can't move your shop closer to anyone. The other two come down to a listing that's complete, current and getting real reviews. Google's help page on how local results work.
Picked first means the one people choose and ring. I can't promise a ranking; I can help make you the obvious pick when they look.
Free, no strings
I go through your Google listing against ten things and send you a one-page score out of 10, with the fixes I'd do first. It's yours to keep.
Sign up and I score the same ten points every month in your Top Tick Report.
I'll look up your listing, go through the ten checks and email you a one-page PDF within 1 business day: your score and the fixes I'd do first. If you want me to keep it up, we'll have a 15-minute chat. If not, the PDF is yours.
Sorted for you
You text me a few photos from jobs and say yes or no to my review replies. Everything else on this list is mine.
I'm added as a manager on your listing, never the owner. You can take me off any time.
Your main category carries a lot of weight. Google's rule is to pick the category for what your business is, and use as few as you can. Plenty of listings get this wrong at setup and leave it that way.
You send me photos: a finished job, a fresh cut at the salon, the specials board at the café. I pick the good ones, tidy them up and post them.
I write a reply to each new review and send it to you first. I only post a reply once you've okayed it in writing, and a text is fine. Google lets the reviewer know when you reply, so it's worth getting right.
A short post most weeks: a job you're proud of, a seasonal tip, a heads-up that you're shut over Christmas. And the hours people get wrong: public holidays, the Christmas close-down, the week you're away. Google has a special-hours setting for this and most listings leave it empty.
Every service you actually do, listed, and a plain description of what you do and where. Google is starting to answer people's questions on Maps straight from your listing and reviews, so the detail has to be on there.
When a customer books, you ask one question: happy to get a text about a review afterwards? Yes or no. Only the ones who say yes get one text, from your business name, with an easy way to opt out. No old customer lists, no picking the happy ones, no freebies and no pressure from staff. There's also a QR card for the counter or invoice, for anyone who wants to leave one. If you're a health practitioner, I skip the review texts.
$149 a month inc GST
plus $199 setup inc GST, charged once.
Your first month is $348 inc GST, then $149.
Your Google Business Profile is free from Google. You're paying me for the time it takes to keep it up to date.
All prices include GST.
No lock-in. It's month to month. Tell me by text or email and I'll stop at the end of the month you've paid for. I hand back control of your listing and remove my access within 7 business days.
Setup is charged when I start work.
If our first chat was a call from me, you've got 10 business days to change your mind. I don't start or charge you until they're up.
You do. You add me as a manager, and I'll send you a one-minute how-to. A manager can edit the listing and reply to reviews, but can't remove you or delete the listing. If you leave, you take me off and that's it. Google explains owners and managers here.
And no, I don't work for Google. Top Tick is independent.
No one honestly can, and I'd be wary of anyone who says they can. Google decides who shows first, and says you can't pay it for a better spot. What I can do is keep your listing right and keep real reviews coming in.
A 15-minute chat to start, adding me as a manager on your listing, a few photos a month, and a yes or no on review replies.
I'll draft a calm reply and you decide whether it goes up. A fair bad review stays up; that's how Google works. If one breaks Google's rules, say it's fake or abusive, I'll report it for you.
And I'll never post reviews for you; only real customers can.
No. Google only gives listings to businesses that customers can visit, or that travel to their customers. So this is for businesses with a shopfront or a service area. If you only sell online, I'm not the right fit.
First I'll check whether Google already has one for you, because it often does. If it does, you claim it. If someone else has it, you can ask Google to hand it over. If there's none, you set it up on your own Google account, so you're the owner from day one. Google picks how you verify, often a short video of your sign, van or tools, and I'll talk you through it by phone. Don't share Google's code with anyone, me included. Once you're verified, you add me as a manager.
Trusted at a glance
Based on the Sunshine Coast, working with businesses Australia-wide.
Each month I go through your listing, keep it up to date and send you your Top Tick Report so you can see exactly what I did. If something's wrong, ring my mobile and you'll get me.
Michael
Top Tick